Terms of use
Last updated · August 2026
1. What this site is
bun&bass burgers is a burger dark kitchen based in Rawai, Phuket. This website is a menu showcase only. It does not process orders, payments, or deliveries directly.
2. Ordering through Grab Food
Every "Order" button on this site redirects to our Grab Food page. Once you click through, your order is placed, priced, paid, delivered and supported entirely by Grab.
This means the following are governed by Grab's own terms and customer service — not ours:
- Menu pricing, delivery fees, promotions
- Payment processing, refunds, disputes
- Delivery time, delivery zone, courier behaviour
- Order accuracy and packaging issues
- Personal data collected during checkout
For all order-related matters, please contact Grab support directly through the Grab app.
3. Product information
We do our best to keep menu descriptions, ingredients and photos on this site accurate. Actual availability, exact prices and current promotions are the ones displayed on our Grab Food page at the moment of ordering — the Grab listing prevails.
Please tell us or Grab if you have any food allergy or dietary restriction before ordering.
4. Intellectual property
All text, photos, illustrations, sauce icons, sealed-bun stamp, vinyl artwork and the bun&bass burgers name are our property. You may not reuse them without written permission.
5. Liability
This site is provided as-is for informational purposes. We can't be held liable for any issue arising from an order placed on Grab Food — that relationship is between you and Grab.
6. Contact
For brand-related questions (partnerships, press, feedback on the menu), email us at bunNbassburgers@gmail.com.